What is the TaxiApps setup fee per product?

TaxiApps charges a 25 pound setup fee per product for direct customers.

How is Passenger App billed?

Passenger App is billed at 5 pounds per week for the first fixed location and 3 pounds per week for each extra fixed location.

How is Venue Portal billed?

Venue Portal has a 25 pound setup fee and then a 10 percent TaxiApps charge per completed booking based on the retained fare for the booking.

How is Mobile Dispatch billed?

Mobile Dispatch has a 25 pound setup fee, a 7 pound weekly base charge, and 1 pound per week for each active user.

Simple setup charges with clear ongoing billing.

Direct customers pay an upfront setup charge per product, then ongoing billing based on the product they have chosen. Billing is invoice-led, with emailed invoices and payment links sent from the portal.

Passenger App

£25 setup

£5/week base for the first fixed location, plus £3/week for each extra fixed location added after that.

Only admins can switch a client from fixed-location mode to non-fixed pickup mode.

Web Booker

£25 setup

£3/week for the live web booking panel after setup has been paid and the product is active.

Venue Portal

£25 setup

10% charge to TaxiApps per completed booking, based on the retained fare for the booking.

Mobile Dispatch

£25 setup

£7/week base plus £1/week for each active user added to the Mobile Dispatch product.

Billing notes

Invoices can show setup charges, weekly recurring product charges, and Venue Portal usage charges. Lopay is optional, but it is required if you want card payments enabled in the operator-facing apps and journeys.

Are setup fees charged separately?

Yes. Each direct-customer product has its own £25 setup charge, invoiced up front before the matching setup tab is unlocked in onboarding.

How do extra Passenger App locations work?

The first fixed location is covered by the base Passenger App weekly charge. Each extra fixed location adds £3 per week, with a warning shown before the operator proceeds.

How do Mobile Dispatch user charges work?

Mobile Dispatch has a £7 weekly base fee, then £1 per week for each active user. Adding a user increases future billing and removing one stops future billing at the end of the cycle.

How do Venue Portal charges appear on invoices?

Venue Portal charges are based on completed bookings. TaxiApps retains the fare basis for the booking and invoices the 10% charge as part of the client billing flow.